Frequently Asked QuestionsFrequently Asked Questions

What is GentlePaws.pet?

GentlePaws.pet is a nationwide directory of independent pet sitters. Pet owners browse listings for free and contact sitters directly. Sitters pay a small monthly or annual fee to publish a public profile.

Do you screen or verify sitters?

No. GentlePaws.pet does not:

• run background checks
• verify insurance or licenses
• certify sitters
• endorse or recommend any sitter

Pet owners must conduct their own due diligence before hiring a sitter.

Are sitters employees of GentlePaws.pet?

No. All sitters are independent businesses. GentlePaws.pet is not involved in scheduling, payments, or service agreements.

How do sitters get listed?

Sitters create an account, complete a profile, and choose a subscription plan. Listings include:

• name or business name
• city, state, ZIP
• services offered
• photos
• contact information

How much does it cost to be listed?

Sitters may choose:

• $19.98 per month, or
• $198.00 per year

The annual plan includes a 30 day free trial for new subscribers. The monthly plan does not — it begins billing at signup.

Do pet owners pay anything?

No. Browsing the directory is completely free.

How do I contact a sitter?

Each sitter profile includes direct contact information. Owners reach out to sitters independently — GentlePaws.pet does not mediate communication.

Does GentlePaws.pet handle payments between owners and sitters?

No. All payments, scheduling, and agreements occur directly between the owner and sitter.

Can sitters cancel their subscription?

Yes. Sitters may cancel anytime through their self-service account portal.

Do you offer refunds?

Payments are non refundable on both plans.

The annual plan includes a 30 day free trial for new subscribers, so you can use the directory before any payment is taken. If you cancel before the trial ends you are never charged.

The monthly plan is charged at signup. You can cancel at any time and your listing stays live through the month you have paid for.

How do I report a problem with a sitter?

Email gentlepaws.pet@gmail.com.

While we cannot intervene in private agreements, we may review listings for policy violations.

Can I remove my listing?

Yes. Sitters may request immediate removal at any time.

Is my information public?

Sitter profile information is publicly visible.

Account details and billing information are private.

How do I update my listing?

Log in to your account and edit your profile at any time.

Is GentlePaws.pet available nationwide?

Yes — sitters from all 50 states may join the directory.